This Privacy Policy governs the manner in which Family Appliance Repair LLC collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.familyappliancerepair.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Family Appliance Repair LLC.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, schedule an appointment on a phone, fill out online form and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, mailing address and phone number. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information and visit our Site anonymously.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet providers utilized and other similar information.

Web Browser Cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How We Use Collected Information

Family Appliance Repair LLC collects and uses Users personal information for the following purposes:

• To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
• To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To improve our Site: We continually strive to improve our website offerings based on the information and feedback we receive from you.
• To provide service: We may use the information Users provide about themselves when scheduling appointments only to provide service. We do not share this information with outside parties except to the extent necessary to provide the service.

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration or disclosure of your personal information.